To help us understand how photographers deal with contracts, I conducted research with our users. As a result, we discovered that users would give up on our platform and finish their workflow on other sites.
Through research, we learned important things from our users:
1. Users started contracts and didn’t finish them due to little insight on how long it would take to complete
2. Users wanted to upload their own contracts
3. Users wanted to know more about a contract’s parts
4. Users wanted to spend the least amount of time filling anything out